Last modified: Mar 25, 2024

Apps infrastructure access

How to request access to app logs and secrets.


There are two different roles that give access to the runtime environments in Altinn Apps.

There are two variants of each role: one for test (TT02) and one for production (prod). A user can be assigned one or more roles.


The role Developer grants access to Application Insights where logs for the applications owned by the service owner are stored.


The role Operations grants access to Key Vault which is used to manage the secrets used by applications.

Creating a ticket

The following roles can be requested assigned to a user by the service owner:

  • Test Developer
  • Test Operations
  • Prod Developer
  • Prod Operations

To be assigned a role you must first have a registered user belonging to the same service owner as the application whose runtime environment you wish to access. Requests are submitted using our self-service portal. There are also instructions for registering a new user for the first time.

To create a ticket requesting a new role for you user click the tab “Support” then choose the option “Ny sak” from the left-hand side menu.

  • On the first page of the form select the options: “Bestilling” and “Tilganger”.
  • Select the option “Altinn 3.0 - Apps” on the second page.
  • Finally, specify the desired roles along with the contact information of the user who the roles should be granted to.

When the user has been assigned the requested roles logs and/or secrets can be accessed through Microsoft Azure Portal.

For login you use the same account as for the self-service portal:

  • (most people)
  • (a few still uses this)