What do you get?

An overview and description of the key functionalities and features of Altinn Correspondence.

Security

Altinn Correspondence leverages Microsoft Azure Storage Service Encryption to protect content. See Azure Storage Service Encryption for more details.

Logging

Altinn Correspondence ensures that all events and processes are thoroughly logged, making it easy to trace who did what and when.

Notifications

Automatic notifications via email or SMS to recipients.
Reminder after 7 days if a file remains unopened.
Customizable notification templates and delivery addresses.

Events

You can receive notifications about events related to submitted messaging services by setting up a subscription for the specific service. For example, you can see whether the file has reached the recipient and whether it has been opened.

Access Control

The system offers advanced access control, ensuring that only authorized users can access specific file transfers.

Support for Various Message Formats

Ability to send correspondences in Markdown or clean text.
Support for several attachments per correspondence, without limitation of type. PDF, XML and HTML will usually be the most common used.
Supports attachments up to 250 MB.

Advanced Support for Linking to Content and Attachments

As an alternative to sending correspondence content and attachments directly in the correspondences, the sender can choose to send links to content and attachments.
Altinn Correspondence has functionality for uploading files with correspondence content and attachments, for secure storage and reuse across multiple correspondences. The solution has a limitation of a maximum of 100 attachments per correspondence.
It is also possible to link to content and attachments stored elsewhere, e.g., on-premises at the sender or in the sender’s preferred cloud solution.

Archiving and Storage

All correspondences are stored in the user’s inbox in Altinn.
Retention policies that ensure correspondences are available as long as necessary according to legislation and guidelines.

API access

APIs allowing integration with other systems for sending and receiving correspondences.
Possibility for automated message handling through integrated systems.

Integration with Dialogporten and Arbeidsflate

An Altinn 3 Message automatically creates a dialogue in “Dialogporten”.
The solution provides a unified user interface across the Altinn 3 workspace “Arbeidsflate” and “Dialogporten”.

Summary of advantages of Altinn Correspondence

Altinn Correspondence offers several unique benefits that make it the preferred choice for digital communication with public agencies in Norway:

Centralized communication: Altinn Correspondence serves as a central hub where all communications with public authorities can be managed from one account. This eliminates the need to manage multiple accounts or platforms.
Security and confidentiality: Regular email is often not considered secure enough in many contexts. Altinn Correspondence can be used for transferring sensitive information. The platform uses strong authentication and encryption techniques to protect user data.
Automation of submissions: The system allows for the automation of submissions such as tax returns and annual accounts, saving time and reducing errors.
Availability: Altinn is available around the clock, allowing users to submit and receive documents at any time, which offers great flexibility compared to traditional postal services with limited hours.
Integration with other systems: Altinn is designed to easily integrate with other systems in both the private and public sectors, enabling seamless data flow and efficiency.
Environmentally friendly: By reducing the need for paper-based communication, Altinn contributes to more environmentally friendly administration.