Last modified: Aug 25, 2026

Approve system access

This guide shows how to approve a system access request from a vendor system provider.

To approve a system access request, you must be able to manage powers of attorney for the selected organization. For example, you can do this as the general manager or with the administrator permission Access Management or Main Administrator. You must also be able to grant the vendor system every power of attorney included in the request.

Approve system access for your own system

  1. In this example, a user approves a request to create system access for their own organization. DRESS MINST, general manager of DISKRET NÆR TIGER AS, receives a system access request from the provider SmartCloud. The request must be approved in the Altinn portal.

    Approval of system access for your own organization

  2. If you opened the request using the provider’s link, you are logged out after approving or rejecting it. If the provider configured a verified redirect, you are sent to the provider’s receipt page. Otherwise, you are sent to Altinn’s logged-out page. If you opened the request under System accesses in Altinn, you return to the overview and remain logged in.

    Receipt page for system access

  3. After approval, the system access is created.

Approve system access for clients

  1. In this example, a user approves a request to create system access for clients. DRESS MINST, general manager of DISKRET NÆR TIGER AS, receives the request from the provider SmartCloud. The request must be approved in the Altinn portal.

    Approval of system access for clients

  2. If you opened the request using the provider’s link, you are logged out after approving or rejecting it. If the provider configured a verified redirect, you are sent to the provider’s receipt page. Otherwise, you are sent to Altinn’s logged-out page. If you opened the request under System accesses in Altinn, you return to the overview and remain logged in.

    Receipt page for system access for clients

  3. After approval, the system access is created. You can now add clients to the system access.

Escalate request

If the user who opens the approval link does not have the necessary powers of attorney, they can forward the request to someone who has them.

  1. Click Yes, forward request to forward the request to someone with the necessary powers of attorney.
    Forward the request
    Forward the request
  2. After forwarding the request, you can close the page and optionally notify the recipient.
    Close after forwarding the request
    Close after forwarding the request
  3. The recipient finds the request under System accesses in Altinn’s access management interface.
    The recipient finds and approves the request
    The recipient finds and approves the request