Last modified: Feb 6, 2024

Send notifications

Service owners and internal Altinn systems can send notifications to individuals in a personal capacity or a professional capacity though a role they have within an organisation. The contact point for the recipient does not need to be known, as Altinn has access to a wide range of registries to retrieve contact information given an organisation number or a national identity number.

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Combining notification channels

Per January ‘24 it is not possible to combine notification channels for a single order request. This functionality can be expected in the first half of ‘24.

Registries used for recipient addresses

When sending a notification through Altinn the sender can provide the contact details (email or SMS). In addition to this, Altinn uses a set of registries to retrieve the contact details if none have been provided by the sender.

The common contact register (Kontakt- og reservasjonsregisteret)

Altinn has a local copy of this register which can be used used to retrieve contact details if the recipient is identified by person number.

Read more about the common contact register is available here.

The National Registry for Notification Addresses for Businesses (Varslingsadresser for Enheter)

Altinn has a local copy of this register which can be used used to retrieve contact details if the recipient is identified by organisation number.

Read more about the notification addresses to apply in public administration here.

Altinn user profile

End users can register their preferred contact details for notifications related to organisations in their Altinn profile. These contact details can be used when the recipient is identified by organisation number.